Fee schedule for individuals
Operations | UK | EU | World |
---|---|---|---|
First account opening | Free | Free | 50,00 |
Additional account opening | 25,00 | 25,00 | 25,00 |
Account confirmation; balance reference | 50,00 | 50,00 | 50,00 |
More than one year period account statement | 50,00 | 50,00 | 50,00 |
Closed account statement reference fee | 50,00 | 50,00 | 50,00 |
Information prepared for auditors | 100,00 | 100,00 | 100,00 |
Post services fee | 30,00 | 30,00 | 30,00 |
Account maintenance (per month) | Free | Free | 150,00 |
AML Compliance investigation (hourly rate) | 250,00 | 250,00 | 250,00 |
Change of payment details after payment has been authorized | 10,00 | 10,00 | 50,00 |
Incoming payment with not fully correct details (if recipient can be identified) | 10,00 | 10,00 | 50,00 |
Inactive account maintenance * | 10,00 | 100,00 | 1000,00 |
Account termination due to violation of our Terms | 500,00 | 500,00 | 1000,00 |
Holding funds on the account following termination of business relations with the customer (per month) | 5% (min 500) | 5% (min 500) | 5% (min 500) |
Card operations
Plastic card issuance/replacement (with regular post-delivery within EU) | 15,00 | 15,00 | 30,00 |
Virtual card issuance/replacement | 1,00 | 1,00 | 1,00 |
Card shipping and handling (within EU) | Free | Free | Free |
Card express shipping (within EU and outside EU) | 70,00 | 70,00 | 100,00 |
PIN Change fee | 1,00 | 1,00 | 1,00 |
Card service monthly fee with SMS transaction alerts | 2,00 | 2,00 | 5,00 |
ATM balance request | 1,00 | 1,00 | 1,00 |
Basic issuing fraud management (with transaction alerts) | Free | Free | Free |
Reclamation/reclamation representment processing fee | 12,00 | 12,00 | 50,00 |
Purchases | Free | Free | 1,00% |
Cash withdrawal fee (SEPA region) | 2,00% | 2,00% | 3,00% |
Cash withdrawal fee (Non-SEPA region) | 3,00% | 3,00% | 4,00% |
Funds loading | 0% | 0% | 0,50% |
Currency mark-up | 2,50% | 2,50% | 3,50% |
Transactions
Incoming SEPA payment | Free | Free | 5,00 |
Outgoing SEPA payment | 0,25 | 1,50 | 15,00 |
Incoming payment within the UK | Free | Free | 15,00 |
Outgoing payment within the UK | 0,25 | 1,50 | 15,00 |
Incoming international payment | 25,00 | 25,00 | 30,00 |
Outgoing international payment (SHA) | 25,00 | 25,00 | 55,00 |
Outgoing international payment (OUR) / additional fee | 75,00 | 75,00 | 75,00 |
Outgoing international payment (SWIFT real time) | 150,00 | Free | 5% (min 500) |
Incoming internal transfer | Free | Free | Free |
Outgoing internal transfer | Free | Free | Free |
Instant outgoing SEPA payment | 1,00 | 5,00 | 1,00% (min 15) |
SEPA Direct Debit | 1,00 | 5,00 | 25,00 |
Failed SEPA Direct Debit | 5,00 | 5,00 | 30,00 |
Transaction investigation | 100,00 | 100,00 | 100,00 |
Transaction to/from high risk country (additional fee)** | 100,00 | 150,00 | 500,00 |
SWIFT message copy | 30,00 | 30,00 | 100,00 |
Exchange
FIAT currency purchase (fixed rate, offline) | 0,70% | 1,00% | 1,00% |
FIAT currency purchase (online) | 0,70% | 1,00% | 1,00% |
FIAT currency purchase to non-popular currencies (online) | 3,50% | 3,50% | 3,50% |
FIAT currency sale (fixed rate, offline) | 0,70% | 1,00% | 1,00% |
FIAT currency sell (online) | 0,70% | 1,00% | 1,00% |
FIAT currency sell to non-popular currencies (online) | 3,50% | 3,50% | 3,50% |
Valid from: 10.09.2020 – till 11.07.2023 |
Personal Fees
All prices are in GBP. UK – for UK residents. If the company, director and UBO are UK residents, we apply this fee. EU – for EU residents. If the company, director and UBO are EU residents, and none of them are outside EU and UK, we apply this fee. WORLD – for the rest of the world. If the company or director, or UBO are non-EU/ UK residents, we apply this fee. Additional compliance charge can be applied for High-Risk Transfers (HRT). HRT – category of transfers related to crypto assets, PEPs, individuals for whom negative adverse media is available, ones that triggered inquiries of our partner banks/FIs or similar, or for transactions with high risk countries/territories. The compliance fee is 1% (min GBP500 or GBP250 per hour spent by compliance department) and may be applied to HRT or when a single transaction amount or a cumulative amount multiple transactions processed within a 24-hour interval exceeded GBP10,000. Sometimes we may request supporting documentation for transactions made at our payment system. Please make sure you are able to provide them in timely manner. If we are unable to receive supporting documentation within 3 business days, we may charge late fee of 5 GBP per day starting 4th day after our request has been sent or from the next day after the date specified in the request. * Account may be considered inactive if the customer has not made any transaction within previous 90 days. ** High risk countries are countries listed in current FATF grey list and the following list: Albania (AL), Algeria (DZ), American Samoa (AS), Angola (AO), Anguilla (AI), Antigua and Barbuda (AG), Azerbaijan (AZ), Bahamas (BS), Bahrain (BH), Aruba (AW), Barbados (BB), Belarus (BY), Belize (BZ), Benin (BJ), Bermuda (BM), Bolivia (BO), Bosnia and Herzegovina (BA), Botswana (BW), Bouvet Island (BV), Burkina Faso (BF), Burundi (BI), Cambodia (KH), Cameroon (CM), Cape Verde (CV), Cayman Islands (KY), Central African Republic (CF), Chad (TD), Christmas Island (CX), Cocos (Keeling) Islands (CC), Colombia (CO), Comoros (KM), Congo (CG), Congo, Democratic Republic (CD), Cook Islands (CK), Costa Rica (CR), Cote D’Ivoire (CI), Cuba (CU), Djibouti (DJ), Dominica (DM), Dominican Republic (DO), Ecuador (EC), British Indian Ocean Territory (IO), Brunei (BN), El Salvador (SV), Equatorial Guinea (GQ), Eritrea (ER), Ethiopia (ET), Falkland Islands (Malvinas) (FK), Fiji (FJ), French Guiana (GF), French Polynesia (PF), French Southern Territories (TF), Gabon (GA), Gambia (GM), Georgia (GE), Grenada (GD), Guadeloupe (GP), Guam (GU), Guatemala (GT), Guinea (GN), Guinea-Bissau (GW), Guyana (GY), Haiti (HT), Heard Island and McDonald Islands (HM), Honduras (HN), Ghana (GH), Indonesia (ID), Iran (IR), Iraq (IQ), Isle of Man (IM), Jamaica (JM), Jordan (JO), Kazakhstan (KZ), Kenya (KE), Kiribati (KI), Lebanon (LB), Lesotho (LS), Liberia (LR), Libya (LY), Korea, North (KP), Kuwait (KW), Kyrgyzstan (KG), Laos (LA), Macedonia (MK), Madagascar (MG), Malawi (MW), Malaysia (MY), Maldives (MV), Mali (ML), Marshall Islands (MH), Martinique (MQ), Mauritania (MR), Mauritius (MU), Mayotte (YT), Micronesia (FM), Montserrat (MS), Morocco (MA), Mozambique (MZ), Myanmar (MM), Namibia (NA), Nauru (NR), Nepal (NP), Nicaragua (NI), Niger (NE), Nigeria (NG), Niue (NU), Norfolk Island (NF), Northern Mariana Islands (MP), Oman (OM), Pakistan (PK), Palau (PW), Palestine (PS), Panama (PA), Papua new Guinea (PG), Paraguay (PY), Peru (PE), Philippines (PH), Pitcairn (PN), Russia (RU), Rwanda (RW), Saint Helena (SH), Saint Kitts and Nevis (KN), Saint Lucia (LC), Saint Pierre and Miquelon (PM), Saint Vincent and The Grenadines (VC), Samoa (WS), San Marino (SM), Sao Tome and Principe (ST), Saudi Arabia (SA), Puerto Rico (PR), Qatar (QA), Reunion (RE), Senegal (SN), Seychelles (SC), Sierra Leone (SL), Solomon Islands (SB), Somalia (SO), South Africa (ZA), South Georgia and The South Sandwich Islands (GS), Sri Lanka (LK), Sudan (SD), Suriname (SR), Svalbard and Jan Mayen Islands (SJ), Swaziland (SZ), Timor-Leste (TL), Togo (TG), Tokelau (TK), Tonga (TO), Trinidad And Tobago (TT), Tunisia (TN), Turkey (TR), Turkmenistan (TM), Turks and Caicos Islands (TC), Tuvalu (TV), Uganda (UG), Ukraine (UA), Netherlands Antilles (AN), New Caledonia (NC), Syria (SY), United States Minor Outlying Islands (UM), Uruguay (UY), Uzbekistan (UZ), Vanuatu (VU), Wallis and Futuna Islands (WF), Western Sahara (EH), Yemen (YE), Zambia (ZM), Zimbabwe (ZW), Afghanistan (AF), Venezuela (VE), Vietnam (VN), Virgin Islands (British) (VG), Virgin Islands (US) (VI), Tajikistan (TJ), Tanzania (TZ), Curacao (CW), Guernsey (GG), Saint Barthelemy (BL). List of countries with which we do not process any transactions: Congo, Democratic Republic (CD), Iran (IR), Korea, North (KP), Myanmar (MM), Nicaragua (NI), Palestine (PS), Somalia (SO), Sudan (SD), Syria (SY), Afghanistan (AF).
Accounts
Create accounts for your company or your customers. Access data and manage transactions for each account.
Embedded banking
Elevate your solution with seamlessly embedded banking features.
IBANs
Enable transfers and debits. Create as many IBANs as you want for all your accounts.
Send and receive money internationally, issue payouts and cut
transfer costs.
- → Send and accept cross-border transfers
- → Send instant transfers in EUR with direct SEPA
- → Cut costs and save time with bulk transfers
- → Buy, sell and transfer foreign currencies
Send and receive money internationally, issue payouts and cut
transfer costs.
- → Send and accept cross-border transfers
- → Send instant transfers in EUR with direct SEPA
- → Cut costs and save time with bulk transfers
- → Buy, sell and transfer foreign currencies